Zozulu Shipping and Return Policy
- All products are shipped via FedEx, UPS and LTL carriers for larger products.
- All in-stock orders are processed within 3 days and depending on the size of the order can take from 6(FedEx UPS) – 24(LTL) days for delivery.
- Most items sold by Zozulu have no additional shipping costs.
- We ship anywhere in the Contiguous United States.
- Any order shipped that arrives damaged needs to be reported within 3 days to [email protected]
- All products sold by Zozulu have a manufacturer’s warranty and claims need to be sent to the respective manufacturer.
- All returns are subject to an 18% restocking fee.
- RMA will only be given within 30 days of receipt of the order.
- If goods are custom ordered then they are non-returnable.
- All goods must be in new condition.
- We do not refund any shipping charges and all return shipping charges are the responsibility of the customer.
- When returning goods, a copy of the RMA must be added to the box (outside of the package).
- Send a copy of the shipping information to [email protected] so that we can track and expedite your refund.