Zozulu Shipping and Return Policy 


Shipping Policy

  • All products are shipped via FedEx, UPS and LTL carriers for larger products. 
  • All in-stock orders are processed within 3 days and depending on the size of the order can take from  6(FedEx UPS) – 24(LTL) days for delivery. 
  • Most items sold by Zozulu have no additional shipping costs. 
  • We ship anywhere in the Contiguous United States. 
  • Any order shipped that arrives damaged needs to be reported within 3 days to [email protected] 
  • All products sold by Zozulu have a manufacturer’s warranty and claims need to be sent to the respective manufacturer. 


Return Policy

  • All returns are subject to an 18% restocking fee. 
  • RMA will only be given within 30 days of receipt of the order. 
  • If goods are custom ordered then they are non-returnable. 
  • All goods must be in new condition. 
  • We do not refund any shipping charges and all return shipping charges are the responsibility of the customer. 
  • When returning goods, a copy of the RMA must be added to the box (outside of the package). 
  • Send a copy of the shipping information to [email protected] so that we can track and expedite your refund.